We answer quickly.
Whether you are sourcing your first container or scaling your hundredth, there is a person on the other end of every inbox. Median first response under 24 hours — under 2 hours during Istanbul business hours.
Send us a message
Tell us what you need.
We read every message. No bots, no ticket ping-pong.
Direct lines
Skip the switchboard.
Email the team that can actually help — response times below.
General
First-time here? Start with us and we will route you.
hello@wholesaleturkey.org
Sales
Enterprise buyers, bulk sourcing programs, volume commitments.
sales@wholesaleturkey.org
Trade Assurance
Escrow questions, dispute resolution, buyer protection claims.
trust@wholesaleturkey.org
Partnerships
Logistics, payments, trade associations, integration partners.
partnerships@wholesaleturkey.org
Support
Technical issues, account access, listing help — buyers and suppliers.
support@wholesaleturkey.org
Press & media
Interviews, data requests, press kit — press@wholesaleturkey.org
press@wholesaleturkey.org
Before you write — quick answers
- Where is my order? Check your dashboard — tracking is updated automatically.
- How does Trade Assurance work? See the verification & escrow page.
- I am a supplier — how do I get Verified? Apply on the verification page. Review in 5–7 working days.
- Media inquiry? Our press kit and recent coverage live on the press page.